Support & Services

Services

• ★ Required Legacy Upgrade
• Support Services & Tickets
• Custom Service Partners
• Monitoring Data Usage
• Plans & Pricing
• Data Migration and Launch Packages

Import / Export Services & API

• Location Import, Export, & Update Guidelines
• Metro Publisher API
• Import, Export, & Update via the API
• Data Protection and Site Exports

Getting Started

Launching Your Website

• Getting Started with Metro Publisher
• Glossary of Terms
• Launch Assistant
• Pre-launch Checklist
• Configuring Your Domain Name(s) to Go Live
• Upgrades

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User Roles

• Which Permissions Do I Have?
• Site Owners
• Admins
• Editors
• Designers
• Writers

Special Features

• Business Directory Add-On
• Paywalls, Gated Content & Donations
• 3rd Party Integrations
• Site-wide Search Tool
• Searchable Articles, Recipes & Reviews
• Searchable Locations & Events with Maps

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How do I...?

• Choose and Customize a Design
• Create a Navigation Menu
• Connect My Site to Social Media
• Add My Own Code or 3rd Party Scripts
• Sell Ads on My Website
• Add Search Features for My Readers

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Site Owners

• Account Owner Dashboard
• User Management (Site Owners & Admins)
• Changing your Website Name
• Changing or Canceling Your Service
• How to Update or Change Your Credit Card
• Fixing a Failed Payment

Quickstart Tutorials

• Tutorial – Sections, Tags, and Content
• Tutorial – GAM (DfP) Ad Serving Basics
• Tutorial - Creating a Basic Location Search
• Tutorial - Creating a Basic Event Search

Data Privacy Regulations

• Unites States Privacy Laws Compliance
• Embedding Cookie / Compliance Code in Metro Publisher
• EU Cookie Consent & GDPR Compliance
• Google Consent Management Requirements for Serving Ads in the EEA, UK, and Switzerland
• Override EU Press Publication Settings

Security and Performance

• Protecting Your Site From Excessive Bot Traffic
• Housekeeping to Improve Site Speeds and Indexing
• Google PageSpeed Insights Report
• Google Core Web Vitals Report
• Adding SSL to your website
• High-availability DNS

Site Structure & Design

Site Structure (Admins)

• Sections and Subsections
• External URLs for Sections/Subsections
• Redirect Tool
• Ad Slots

Sitewide Settings (Admins)

• General Settings
• Header & Footer
• Geolocation
• Content Settings
• Sprockets Setting
• Social Media Widgets / Share Buttons

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Design (Admins & Designers)

• ★ Design Builder
• Preparing Your Site for Upgrade to the New Design Builder
• Designing Sprockets for Landing Pages
• Automated Homepage & Section Layouts

Design Studio - Pro Only

• Redesigning from a Clone of Your Live Site
• Design Customization with CSS
• How to use the --ls-ratio CSS Variable
• Custom Classes
• Customizing the Header with CSS
• Using Custom Font Files

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Content Presentation & Layouts

Section Editor

• How to Copy a Section Page Layout
• Managing Your Section Layouts
• Display Options for Layout Sprockets
• Automated Homepage Layout
• Automated Section Layout
• Upgrading a v3.0 Section to the v4.0 Layout Section Editor

Sprockets

• Sprockets Overview
• "Pinning" Content within Sprockets
• Broadstreet Ad Sprocket
• Buttons Sprocket
• Carousel Sprocket
• Connected Search Sprocket

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Working With Tags

• Tags and Topics Pages
• Tag Categories
• Building Cover Archives with Tags
• Auto-generated Tags Due to Metadata on Images and Stock Photo Uploads

Freeform Pages

• Pages Overview
• Linking to a Pages page
• Adding a custom Page with the same design as the rest of the site
• Inserting Custom Forms in Pages
• Using Pages to Create a Custom 404 Page

Creating & Exporting Content

Content Overview & Export

• Saving Your Work & Simultaneous Editing
• Content Types Overview
• Wide Feature Image
• Content Searches for Readers
• Content Export
• InDesign Export

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Reviews, Recipes & Roundups

• Roundups (Locations / Events / Content)
• Reviews Overview
• Recipes as Content

Using the Text Editor

• Media Slots for Images / Videos / Audio / Embeds
• Slideshows & Media Carousel
• Why is Text Formatting for Content Types Limited?
• Hyperlinking Images

Images & Other Files

• Lossless Image Compression Quality
• Responsive Image Sizing
• Cropping Images Properly
• Working with Images
• Adobe Lightroom Plugin
• Uploading and linking to PDF Documents

Locations

• Locations & Searches Overview
• Creating Locations
• Location Searches
• Linking to Location Searches
• Search Groups
• Map Zones and Quicklinks on Location Searches

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Events

• Expired Events Management
• Events Overview
• Event Searches
• Map Zones and Quicklinks on Event Searches
• User-submitted Events
• Event Subscriptions

See all 9 articles

Revenue & SEO

Sponsored Content

• Sponsored Events
• Sponsored Content
• More Sponsored Content and Videos
• Tips for Featuring Advertisers with the Directory Add-On
• Selling Media Packages to Advertisers
• Online Revenue & Advertising Tips

Search Engine Optimization (SEO)

• SEO Training & Resources
• Metadata within Metro Publisher
• Site Performance & Page Speeds
• Google Search Console: Redirects & Pages Not Indexed
• Google & Apple News
• SEO with Location Roundups

See all 11 articles

Ad Serving & Sales

• Ad Sprockets & Widgets
• Verifying your Site for Google AdSense
• Google Ad Manager (GAM) – Responsive Banner Ads
• Overriding GAM Responsive Ad Behaviour - 728x90 vs 970x90
• Serving Different Ad Types with Google Ad Manager (GAM)
• Broadstreet Ad Server

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Newsletters & RSS

• Public RSS Feeds on Your Metro Publisher Website
• RSS Feeds for Google News
• RSS Newsletter Automation with MailChimp & CleverReach
• RSS Notifications for Editors and Admins

3rd Party Integrations & Options

3rd Party Codes

• Third Party Overview
• Embedding 3rd Party JavaScript or HTML
• Advertising and Sponsored Content

3rd Party - General Apps

• Adobe Fonts
• Apple News Format (ANF)
• Field Trip
• Open Street Maps
• Progressive Web App (PWA)
• Google AMP

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3rd Party - Analytics & Revenue

• How to Set Up Google Search Console
• Google Tag (Tracking Code) Manager
• Google Analytics
• Amazon Associate ID
• Apple Affiliate ID
• Chartbeat Publishing for Editorial

3rd Party - Social Media

• Social Media Auto-Posting Services
• Preview Image Settings for Social Media
• Facebook Settings & Pixels
• Facebook Errors for Readers When Logging in via Comments
• Verifying Your Site with Pinterest
• Embed Your X (Twitter) Timeline

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