Saving Your Work & Simultaneous Editing

Session time outs and unsaved work

Here are some answers to general questions about possibly losing data if you're working on a file:

Is there a session time out if I step away from my desk?

There's a time out for being logged in after 6 hours of inactivity, which resets regularly when you complete actions that send a request to the server such as saving. Just filling in form fields or content into the text editor is not a server request, so always remember to intermittently save your work.

If you get logged out due to that time out, you won't be notified and clicking Save will return you to the login screen. The form data will be lost in that process.

Workaround: If you're away from the screen for a long time, open up a new tab, go to the admin and log in again if necessary.

What happens if I close the edit page tab by accident?

You might be able to restore the tab depending on your browser's functionality. It may or may not restore your last input in the fields.

It usually does for text input fields, but not for the rich text editor on Pages pages.

What happens if I reload the page I was working on?

You might be able to restore the tab depending on your browser's functionality. It may or may not restore your last input in the fields, as it does if you accidentally close the page. Do not manually refresh a page if you haven't saved yet.

What happens if I use the back and forward buttons in the browser after I already made edits to the page?

You might be able to restore the tab depending on your browser's functionality. It may or may not restore your last input in the fields, as it does if you accidentally close the page.

Simultaneous editing of the same piece of content

Here are some details about the error/warning that another user has saved the object when you try to save an edit page of a piece of content you were working on:

• User A opens an edit form, makes changes but doesn't save.
• User B opens the same edit form, makes changes and saves.
• User A wants to save and gets an error.
• • • the error contains a link to the current version of the edit form, which opens in a new tab
    • the new tab contains the version of the object as saved by User B
    • the old tab still contains User A's changes