User Management

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NOTE: As of February 5th, 2016 all users you create automatically have access to Metro Publisher's support site.

Existing users with multiple email addresses and/or logins may experience trouble accessing old support tickets. If you are an existing user and are unable to view your old tickets, please put in a support request to have your accounts merged.

Overview

This guide explains the fundamental roles and permissions of user management in Metro Publisher:

User Roles

In Metro Publisher there are five types of users with separate permission levels:

  1. Account Owner
  2. Administrator
  3. Editor
  4. Writer
  5. Designer

Account Owner

The account owner is the most powerful user. Permissions of an Account Owner for any or all owned instances of Metro Publisher include:

per account

  • Turn New Instances of Metro Publisher ON or OFF
  • Change Payment Information
  • Add and Delete Users

per instance

  • Add and Delete Sections/Subsections
  • Add and Delete Blogs
  • Add, Edit, and Delete Users
  • Edit General Settings
  • Edit Social Media Settings
  • Set Geolocation
  • Edit Content and Default Texts Settings
  • Edit Third-Party Settings
  • Edit Comment Settings

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Administrator

NOTE: If you are an Admin and would like to also have the privileges of an Editor for your daily tasks, you can assign yourself the role of BOTH Admin and Editor. The two roles combined give you the broadest privileges.

Administrators are responsible for the structural elements and the general settings of an individual Metro Publisher instance (website). A bulk of the administrator tasks are done prior to the launch of a new website. Once the site is up and running, the tasks of the administrator will be performed infrequently.

Permissions of an Administrator include:

  • Add and Delete Sections/Subsections
  • Add and Delete Blogs
  • Add, Edit, and Delete Users
  • Edit General Settings
  • Edit Social Media Settings
  • Set Geolocation
  • Edit Content and Default Texts Settings
  • Edit Third-Party Settings
  • Edit Comment Settings

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Editor

Editors are the hardest working of the roles in Metro Publisher. Editors are responsible for daily maintenance of the site. All of the tasks of overseeing and publishing content are the responsibility of the Editors.

Permissions of an Editor include:

  • Edit Homepage
  • Edit Sections/Subsections
  • Edit Blogs
  • Add, Edit, and Delete all Content Types
  • Add, Edit, and Delete Locations and Events
  • Add, Edit, and Delete Files and Slideshows
  • Edit Sprockets
  • Edit and Reply to Comments

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Writer

Writers have limited powers. They can contribute content, but cannot publish. Only an Editor can do that. Writer is the permission level generally given to bloggers or interns. Because of the limited power of the writer role, writers cannot accidentally make structural changes to the site, nor can they publish articles without editorial approval.

Permissions of a Writer include:

  • Edit all content types

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Designer

Designers have permissions that allow them to change the look and feel of the site without access to its content. Designers cannot accidentally make structural changes to the site, nor can they make changes to content. However, it is a powerful role because a designer can change the entire visual design of your public pages. Basic knowledge of HTML and CSS is required for this role.

Permissions of a Designer include:

with a Metro Publisher Standard account

  • Access to file center

with a Metro Publisher Pro account

  • Access to file center
  • Access to design center which includes all CSS and images for the public page templates
  • Uploading new CSS and images for the public site templates
  • Overriding current design on live site

-> Back to User Roles

 

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Adding a User

Only Admins or Account Owners have the authority to add or delete a user.

Access the user section by clicking "Manage Users" in the upper right corner of your Metro Publisher work site. Then you will see a table of users who currently have access to your Metro Publisher web site(s).

To add a new user click the "Add user" button at the bottom of the page.

  1. Add the e-mail of the new user. Metro Publisher uses e-mail addresses as the login for users.
  2. Assign a role for this user on one or more of your Metro Publisher instances.
  3. Screen Name: This is the name that appears to your readers if this user replies to public comments from within the work site.
  4. When your are done, click the "Invite" button. Metro Publisher will send this user an invitation e-mail to complete the process.

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Editing a User

Users may only edit their own user information and reset their password.

  1. Click "Manage Users"in the upper right corner of your Metro Publisher work site.
  2. Then, from your account overview page, click "My Info."
  3. Here you can:
    • Edit your personal information
    • Add secondary e-mails
    • Reset your password

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Deleting A User

Only Admins or Account Owners may delete users.

  1. Click "Manage Users" in the upper right corner of your Metro Publisher work site.
  2. Find the user you want to delete in the user overview table.
  3. Double-click to edit this user.
  4. Click the "Delete" button at the bottom of the page.

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